Do we offer returns? Absolutely!
We’ll do anything to make you happy!
If you are not 100% happy with products purchased from Shakespeare Solutions simply send them back and we will issue a 100% refund.
Change of mind or over purchase?
No problems, please email [email protected] to organise return and refund.
Goods will be shipped back at your expense, however, as we receive favourable courier rates we are happy to organise for the items to be collected and subtract the fee from the refund.
Please note that the goods must have the original packaging, be protected for transport and be a complete unit. I.E. 1 pack of hooks or a full length of track.
Faulty or damaged goods?
It rarely happens, however should your items arrive damaged or faulty, please email [email protected] and we will organise a replacement to be shipped in a timely fashion.
We pride ourselves on being a great company to work with; we value friendly and open communication. Should you have any questions or circumstances not listed above please get in touch with us and we will do our level best to make the experience a pleasant one for you.